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Natural Smiles complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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"5 Star Treatment – you made my wife smile, Thank you."

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Mr R. McDonald, Kettering Northants

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"Natural Smiles affords one of the most pleasant visits to a dentist you will…

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Mr. D. Sobey, Kettering Northants

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"Excellent service! Pain-free treatments, staff put me at ease. Very good experience."

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Miss K. Hudson, Geddington Northants

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"Great place, well done!"

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Mr G. Walne, Leicester

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"Job well done… Looking forward to having some relaxing treatments."

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Mr. T. Stonestreet Leicester

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"Lovely surroundings, really a nice place, very kind and pleasant staff."

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Mrs K. Burgess Corby Northants

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"Never had such an informative, relaxed and pain-free dental appointment before, well done to…

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Mr J. O'flynn Market Harborough, Leicester

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"Excellent!! Makes coming to the dentist a pleasure. Will recommend you to everyone I…

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Mrs J. Gallagher, Corby Northants

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"I was told to come here by a friend as she recommended the service…

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Binnie, London

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"Excellent, attentive Dentist and staff. Not as expensive as I was expecting. 'A pleasant…

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Mr D. Hunt, Corby Northants

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"I just wanted to let you know how pleased I am with the results…

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Mrs E. Elliston, Corby Northants

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"Made you feel very relaxed, and my treatment very helpful and informative. Nice friendly…

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Mrs K. Winters, Corby Northants

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"From the minute I walked into Natural Smiles I felt very at home, from…

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Mrs Bromfield, Leicester

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"I am coming back next time, a brilliant time at the dentist!"

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K Mcphie (12), Corby Northantsa

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"Lovely relaxing environment – very comfortable. I appreciate having everything explained. Thank you very…

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Mrs L. Cox, Corby Northants

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"Wonderful treatment with a great end result – very well-fitting and attractive dentures. Thank…

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Mr M. Bullock, Northampton

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"Very relaxing atmosphere! Fantastic service and treatment. I will definitely be back!"

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Miss P. Jones, Milton Keynes

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"Marvellous relaxing and very, very professional."

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Mrs S. Hayton, Corby Northants

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"Fantastic Facilities, Fantastic Place, Fantastic Staff, Fantastic Treatment, what more do you need or…

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Mr and Mrs P. Barton, Stanion Northants

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"I met Dr Waghela for the first time on a Saturday at around 9…

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Mrs.D. Borton, Cranford Northants

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"Natural Smiles is a pleasure to visit right from the tranquil surrounds as you…

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Mrs H. Kendall, Corby Northants

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"Thank you for the excellent care received from you and your team, whilst undergoing…

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Mrs S. Morris, Oundle Peterborough

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I have written a few words regarding the treatment I received at Natural Smiles…

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Mrs J. Lansberry, Corby Northants

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Treatments, Service and surroundings at Natural Smiles are first class. Relaxing and Stylish, I…

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Mrs R. Dopson, Corby Northants

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"I never enjoyed going to the dentist, but I didn't like my teeth or…

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Mrs S. Cottrell, Rothwell Northants

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"I have been under the care of Dr Waghela since he arrived in the…

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Mr L. Gagrica, Corby Northants

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"Fantastic treatments and so welcoming would definitely recommend to my friends and family. Carol…

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Mrs W. Finlayson, Corby Northants

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"I really liked the T.V. on the roof because it had X-Men on it…

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H Featherstone (12), Geddington Northants

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It has been ten years since I discovered Natural smiles. Without a doubt, the…

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D Sobey, Corby Northants

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As many people know, your teeth are everyone's focal point. I was ashamed of…

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A Baseley, Corby Northants

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In April 2020 I was referred to Dr Bhavnish Waghela at Natural Smiles because…

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Chris M, Corby Northants

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Natural Smiles have been amazing for me, I was so nervous at my first…

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Merrilie Mclean, Corby Northants

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I came to the practice to have dental implants to replace missing teeth lost…

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S Smith, Corby Northants

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Amazing staff and customer service! They listen very carefully to your concerns and are…

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P Kaur, Leicester

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After the first call and consultation I felt instantly reassured that I’d chosen the…

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S Barden, Leicester

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Would recommend this dentist to anyone who’s thinking about going, they honestly were the…

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R Anderson-Stretton, Leicester

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My initial consultation was a couple of years ago before Covid began so my…

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R Salt, Leicester

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After years of having an uneven smile and consultations with different dental practices, I…

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N Bhayani, Leicester

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Natural Smiles Corby

Google Reviews
4.9
Google Reviews

Natural Smiles Corby

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Natural Smiles Leicester

Google Reviews
5.0
Google Reviews

Natural Smiles Leicester

google rating

General Dentistry

Affordable professional dental care.

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Cosmetic Dentistry

Treat yourself to that perfect smile.

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Implant Dentistry

Restoring your smile seamlessly.

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Facial Aesthetics

Show off the best version of yourself!

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Our Locations

Natural Smiles Corby

19 Stanion Lane, Corby, Northamptonshire, NN18 8ES

T : 01536 206 900

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Natural Smiles Leicester

264-266 Leicester Road, Wigston, Leicester, LE18 1HQ

T : 01162 182 181

Get in Touch