In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.
If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
"5 Star Treatment – you made my wife smile, Thank you."
Mr R. McDonald, Kettering Northants
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Mr. D. Sobey, Kettering Northants
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Miss K. Hudson, Geddington Northants
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Mr. T. Stonestreet Leicester
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Mrs K. Burgess Corby Northants
Read More"Never had such an informative, relaxed and pain-free dental appointment before, well done to…
Mr J. O'flynn Market Harborough, Leicester
Read More"Excellent!! Makes coming to the dentist a pleasure. Will recommend you to everyone I…
Mrs J. Gallagher, Corby Northants
Read More"Excellent, attentive Dentist and staff. Not as expensive as I was expecting. 'A pleasant…
Mr D. Hunt, Corby Northants
Read More"I just wanted to let you know how pleased I am with the results…
Mrs E. Elliston, Corby Northants
Read More"Made you feel very relaxed, and my treatment very helpful and informative. Nice friendly…
Mrs K. Winters, Corby Northants
Read More"From the minute I walked into Natural Smiles I felt very at home, from…
Mrs Bromfield, Leicester
Read More"I am coming back next time, a brilliant time at the dentist!"
K Mcphie (12), Corby Northantsa
Read More"Lovely relaxing environment – very comfortable. I appreciate having everything explained. Thank you very…
Mrs L. Cox, Corby Northants
Read More"Wonderful treatment with a great end result – very well-fitting and attractive dentures. Thank…
Mr M. Bullock, Northampton
Read More"Very relaxing atmosphere! Fantastic service and treatment. I will definitely be back!"
Miss P. Jones, Milton Keynes
Read More"Fantastic Facilities, Fantastic Place, Fantastic Staff, Fantastic Treatment, what more do you need or…
Mr and Mrs P. Barton, Stanion Northants
Read More"I met Dr Waghela for the first time on a Saturday at around 9…
Mrs.D. Borton, Cranford Northants
Read More"Natural Smiles is a pleasure to visit right from the tranquil surrounds as you…
Mrs H. Kendall, Corby Northants
Read More"Thank you for the excellent care received from you and your team, whilst undergoing…
Mrs S. Morris, Oundle Peterborough
Read MoreI have written a few words regarding the treatment I received at Natural Smiles…
Mrs J. Lansberry, Corby Northants
Read MoreTreatments, Service and surroundings at Natural Smiles are first class. Relaxing and Stylish, I…
Mrs R. Dopson, Corby Northants
Read More"I never enjoyed going to the dentist, but I didn't like my teeth or…
Mrs S. Cottrell, Rothwell Northants
Read More"I have been under the care of Dr Waghela since he arrived in the…
Mr L. Gagrica, Corby Northants
Read More"Fantastic treatments and so welcoming would definitely recommend to my friends and family. Carol…
Mrs W. Finlayson, Corby Northants
Read More"I really liked the T.V. on the roof because it had X-Men on it…
H Featherstone (12), Geddington Northants
Read MoreIt has been ten years since I discovered Natural smiles. Without a doubt, the…
D Sobey, Corby Northants
Read MoreAs many people know, your teeth are everyone's focal point. I was ashamed of…
A Baseley, Corby Northants
Read MoreIn April 2020 I was referred to Dr Bhavnish Waghela at Natural Smiles because…
Chris M, Corby Northants
Read MoreNatural Smiles have been amazing for me, I was so nervous at my first…
Merrilie Mclean, Corby Northants
Read MoreI came to the practice to have dental implants to replace missing teeth lost…
S Smith, Corby Northants
Read MoreAmazing staff and customer service! They listen very carefully to your concerns and are…
P Kaur, Leicester
Read MoreAfter the first call and consultation I felt instantly reassured that I’d chosen the…
S Barden, Leicester
Read MoreWould recommend this dentist to anyone who’s thinking about going, they honestly were the…
R Anderson-Stretton, Leicester
Read MoreMy initial consultation was a couple of years ago before Covid began so my…
R Salt, Leicester
Read MoreAfter years of having an uneven smile and consultations with different dental practices, I…
N Bhayani, Leicester
Read More19 Stanion Lane, Corby, Northamptonshire, NN18 8ES
264-266 Leicester Road, Wigston, Leicester, LE18 1HQ